Initial commit

documents/procedures/administration/corrective_action.rst

@@ -0,0 +1,60 @@
+Corrective Action Procedure
+---------------------------
+
+.. impl:: Maintain a Corrective Action Procedure
+    :links: R_APPB_76
+
+    Since Corrective Actions are directly mentioned in AppB, it's wise
+    to have a very clear and direct procedure defining how it will
+    be done.
+
+Measures shall be established to assure that conditions adverse to quality, such
+as failures, malfunctions, deficiencies, deviations, defective material and
+equipment, and nonconformances are promptly identified and corrected.
+
+Corrective Actions are designed to assure that conditions adverse to quality
+are promptly identified and corrected. Such conditions may include:
+
+* Failures
+* Malfunctions
+* Deficiencies
+* Deviations
+* Defective material
+* Defective equipment
+* Nonconformances
+
+.. graphviz:: 
+
+    digraph G {
+        Anyone [label="Anyone",color=green,shape=circle]
+        Identify [label="Identify condition \nadverse to quality",shape=box];
+        Create [label="Create CAQ ticket",shape=box];
+        Notify;
+        Classify [label="Classify significance"];
+        Significant [label="Significant condition\n adverse to quality?",shape=diamond]
+        Cause [label="Determine the cause"];
+        Preclude [label="Do Corrective Actions \nto preclude repetition"];
+        Stop [label="Close ticket\n and stop",color=red,shape=circle];
+
+        Document [shape=house];
+        DCause [label="Document cause \nof condition",shape=note];
+        Action [label="Document actions\ntaken",shape=note];
+        Report [label="Report to \nappropriate management"];
+
+        Anyone -> Identify -> Create -> Notify -> Classify -> Significant;
+
+        Significant -> Cause [label="Yes"];
+        Cause -> Preclude -> Document;
+        Document -> {DCause, Action} -> Report -> Stop;
+        Significant -> Stop [label="No"];
+
+    }  
+
+
+In the case of significant conditions adverse to quality, the measures shall
+assure that the cause of the condition is determined and corrective action taken
+to preclude repetition.  
+
+The identification of the significant condition adverse to quality, the cause of
+the condition, and the corrective action taken shall be documented and reported
+to appropriate levels of management.